3 Carats Emerald Cut Lab Grown Diamond 14k White Gold Engagement Ring, Lab Grown Diamond Hidden Halo Engagement Ring, Anniversary Ring

All of our US orders will be shipped via UPS Ground fully insured. Your item will be shipped once payment is confirmed/cleared and your item is ready. It will be shipped with tracking, insurance and signature confirmation. All UPS & FedEx packages require adult signature in order for package to be released and a phone number in case they need to reach you regarding your package. Domestic packages are sent via UPS and typically arrive in 2-3 business days. Overnight is available, please contact us with your zip code for information and pricing for this service. We normally don't ship to a PO Box address with no one sign for the package, if must ship to a box address, buyer should bear responsibility if item lost.

International packages are sent via FedEx and typically arrive in 3-5 business days unless otherwise stated. Once the item has been shipped FedEx will automatically send out the tracking number to email on file. Insurance and signature confirmation.

International shipments may be subjected to Customs fees, duties, taxes or VAT separately calculated and collected at the time of delivery which must be paid and handled by customer to insure delivery. Each country has its own rules and regulations so I am not able to provide any advice. Customs processes, import duties and sales taxes are the responsibility of the customer. Please check with your local customs office for information if you should have any concerns. Thank you.

Every item will be well packed in a beautiful gift box to match the gorgeous jewelry inside.

Returns/Exchanges 

Your satisfaction is our top priority. We guarantee the quality of our products and we want you to be completely satisfied with your purchases. If for any reason you are not completely satisfied with your purchase, we will be happy to exchange the item for you to better meet your needs and tastes.

I provide a 30-day money back guarantee to give you time to make sure your purchase is perfect. If you need to return it for any reason, I will provide you with an exchange or refund, whichever you prefer. 100% Satisfaction Guaranteed - Return for full refund. If you are not completely satisfied.

You may return within 30 days of your receipt of the item, Items must be returned in original, unworn condition with all original paperwork and no damage or alteration. Jewelry that has been modified, resized or altered in any way cannot be returned. The original shipping cost is not refundable. Our refund and exchange policies exclude: custom order, rush, discounted, and layaway/reserved/payment plan (including partial payments) items.

Please contact me for prior approval before making a return. Items must be received by us within five days form the date of the email giving you the return address. Shipping Charge is non refundable. Buyer pays for return shipping. Items must be shipped with full value insurance, tracking and require signature on delivery.

Please have the item shipped to:

G. I. S. INC

Attention: Return/Exchange

5 S. Wabash Ave. Suite 1013

Chicago, IL 60603

312.854.3328

When the package is created, please send us the tracking number and make sure the item is insured when shipping back as we are not responsible for lost or stolen packages. Upon receiving the package, we will inspect the returned item(s), original documentations, and packaging. If everything looks good, as we would expect from you :), we will issue you the full refund to you. Thank you!

Remove your ring when working out, showering or bathing, when applying lotions, using hairspray, or chemicals such as acetone.

Use a soft brush to clean the stones themselves, scrubbing gently with warm, mild soapy water to get rid of any dirt accumulation. Rinse the stones well in warm water, since soap scum can build up easily, and then pat it dry with a soft, clean cloth. Don't ever use tissues to wash or dry jewelry.